Shipping, payments & info
NOTE- ANY orders cancelled AFTER they have already shipped will NOT have shipping costs refunded.
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information and address. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.
Our secure servers protect your information using advanced encryption techniques and firewall technology.
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We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.
We accept the following credit cards: Visa, MasterCard, American Express, Discover, Amazon Payment, PayPal, PayPal Express, Shopify payments, Google Payments, JCB, and Apple Pay. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order.
Shipping Time -We do our best to ship in a timely manner and will note delays on our website. We try to keep shipping costs as low as possible for our customers. Over sized items are shipped via UPS ground.
You can check your tracking by visiting our website and starting a conversation with our Humanity Helper bot. Just enter your email or order number for current tracking and shipping info.
You can also sign up for order and shipping updates when you place your order.
International Orders & Shipping- Orders shipping to Canada are shipped via UPS Standard. Please note that you may have to pay a Canadian customs fees. For more information regarding customs fees you will need to contact your local customs office. Orders shipping to Australia are shipped via USPS.
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 30 days from the date of purchase.
Fulfillment mistakes that we make resulting in the shipment of incorrect product to you will also be accepted for return. We do not accept returns on used products. Returns must be new and in resale condition and in original packaging.
Please contact us regarding oversized items including large mats and bean bag chairs. Customers are responsible for all return shipping charges for oversized items, plus a 10% restocking fee. We can not accept returns of the Humanity Family Sleeper because it is a personal care item. As is industry standard, items that are used for personal care are excluded from return for the protection of the buyer. Purchaser is responsible for all return shipping charges incurred.
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Humanity Organics LLC. Copyright © 2018, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.